Section C
Directions: In this section, you will hear a passage three times. When the passage is read for the first time, you should listen carefully for its general idea. When the passage is read for the second time, you are required to fill in the blanks with the exact words you have just heard. Finally, when the passage is read for the third time, you should check what you have written.
47、根據聽力，回答47-56題：
        Complaining aboulic faulty goods or bad service is never easy．If something you have bought is faulty,you are actually not 26 to get it。put fight．It is the shopkeeper’s responsibility to take the complaint seriously and to 27 or repair a faulty article，because he is the person with whom you have 28 ．
        On the other hand．the manufacturer may have a．part to play but that comes later．Complaints should be made to a 29 person．Go back to that，shop，taking with you any 30 you may have．Ask to see the buyer in a large store．In a small store，the 31 may also be the owner，so you can complain direct．In a chain store ask：to see the manager．If you telephone，ask the name of the person who 32 your inquiry．Otherwise，you may never find out who dealt with the complaint later．Even the bravest person finds it difficult to stand up in a group of people to complain．Write a letter and 33 when you don't want to do it in person．At this stage you should give any receipt numbers，but you should not need to give receipts or other papers to 34 you bought the article．If you are not satisfied with the answer you get，or if you do not get a __35__ ，write to the director．Be sure to keep copies of your own letters and any that you receive．

26.__________


48、 27.__________


49、 28.__________


50、 29.__________


51、 30.__________


52、 31.__________


53、 32.__________


54、 33.__________


55、 34.__________


56、 35.__________

　　熱點專題：2014年6月英語四級（新題型）模擬題備考沖刺專題

　　真題大全：大學英語四級歷年真題答案及下載匯總

　　233網校英語四級網校老師輔導：解密新題型，課程新升級，火熱報名中，大學英語四級VIP班/真題解析班 點擊免費試聽>>