Passage Two
　　29. A) Whether they should take the child home.
　　B) What Dr. Meyer’s instructions exactly were.
　　C) Who should take care of the child at home.
　　D) When the child would completely recover.
　　30. A) She encourages them to ask questions when in doubt.
　　B) She makes them write down all her instructions.
　　C) She has them act out what they are to do at home.
　　D) She asks them to repeat what they are supposed to do.
　　31. A) It lacks the stability of the printed word. C) It is heavily dependent on the context.
　　B) It contains many grammatical errors. D) It facilitates interpersonal communication.
　　答案
　　29、【聽音指導】瀏覽四個選項，應注意到都為wh-開頭的疑問詞，且提到了醫生和孩子，take care of 以及recover，可初步推測此題涉及的場景為醫院，病人為孩子。
　　【正確項分析】問題為孩子的家人因為什么而爭論，原文為the family asked her to settle an argument they’d been having over exactly what advice she had given，意為親屬們就醫生到底講過什么建議爭論不休，問醫生如何解決。選項B中的instructions與原文的advice同義，選項B正確。
　　30、【聽音指導】由題的選項可很有把握地推測she指代的是Doctor Myer，而與醫生相對的多半為病人。注意關鍵詞ask question，write down，act out和repeat。
　　【正確項分析】瑪雅醫生如何確定病人完全明白了自己的建議呢?原文為She asks them to tell her what they think they are supposed to do，原文的 tell her與選項D中的關鍵詞repeat一致，選項D為正確答案。
　　31、【聽音指導】本題為短文后一題，應在文章后出現。需要注意關鍵字stability，errors，context和communication。
　　【正確項分析】此題是典型的篇章問題考法。答案出現在結尾處，問題是作者對于人類口語交流 (human speech) 總結了什么。原文為human speech lacks the stability and permanence of the printed word，與選項A一致。
　　原文
　　Passage 2
　　In her early days as an emergency room physician, Doctor Joanna Myer treated a child who had suffered a second degree burn. After the child had been treated and was being prepared for discharge, Doctor Myer talked to the parents about how they should care for the child at home. Also listening to her were a half a dozen other family members. A few hours later, when she came to say goodbye, the family asked her to settle an argument they’d been having over exactly what advice she had given. “As I talked to them, I was amazed.” she said, ”All of them had heard the simple instructions I have given just a few hours before, but they have three or four different versions. The most basic details were unclear and confusing. I was surprised, because these were intelligent people.” This episode gave Doctor Myer her first clue to something every doctor learns sooner or later- most people just don’t listen very well. Nowadays, she says she repeats her instructions, and even conducts a reality check with some patients. She asks them to tell her what they think they are supposed to do. She also provides take-home sheets which are computer printouts tailored to the patients’ situation. Doc. Myer’s listeners are not unusual. When new or difficult material is presented, almost all listeners are faced with the challenge because human speech lacks the stability and permanence of the printed word. Oral communication is fast-moving and impermanent.
　　Question 29 to 31 are based on the passage you have just heard：
　　29. What did the child’s family members argue about in the hospital?
　　30. What did Doc. Myer do to insure her patients understand her instructions?
　　31. What does the speaker say about human speech?

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