Passage Two
　　Questions 29 to 31 are based on the passage you have just heard.
　　29.A) Whether they should take the child home.
　　B) What Dr. Meyer’s instructions exactly were.
　　C) Who should take care of the child at home.
　　D) When the child would completely recover.
　　30.A) She encourages them to ask questions when in doubt.
　　B) She makes them write down all her instructions.
　　C) She has them act out what they are to do at home.
　　D) She asks them to repeat what they are supposed to do.
　　31.A) It lacks the stability of the printed word.
　　B) It contains many grammatical errors.
　　C) It is heavily dependent on the context.
　　D) It facilitates interpersonal communication.
　　[原文]
　　In her early days as an emergency room physician, Doctor Joanna Myer treated a child who had suffered a second degree burn. After the child had been treated and was being prepared for discharge, Doctor Myer talked to the parents about how they should care for the child at home. Also listening to her were a half a dozen other family members. A few hours later, when she came to say goodbye, the family asked her to settle an argument they’d been having over exactly what advice she had given. "As I talked to them, I was amazed." she said, "All of them had heard the simple instructions I have given just a few hours before, but they have three or four different versions. The most basic details were unclear and confusing. I was surprised, because these were intelligent people." This episode gave Doctor Myer her first clue to something every doctor learns sooner or later—most people just don’t listen very well. Nowadays, she says she repeats her instructions, and even conducts a reality check with some patients. She asks them to tell her what they think they are supposed to do. She also provides take-home sheets which are computer printouts tailored to the patients’ situation. Doctor Myer’s listeners are not unusual. When new or difficult material is presented, almost all listeners are faced with the challenge because human speech lacks the stability and permanence of the printed word. Oral communication is fast-moving and impermanent.
　　Questions:
　　29. What did the child’s family members argue about in the hospital?
　　30. What does Doctor Myer do to insure her patients understand her instructions?
　　31. What does the speaker say about human speech?
　　[答案解析]
　　29．B
　　細節題。本題詢問孩子的親屬在為什么而爭論，原文提到the family asked her to settle an argument they’d been having over exactly what advice she had given．(親屬就醫生到底講過什么建議爭論不休，問醫生如何解決。)A是說他們能否把小孩帶回家；C是說在家里應由誰來照顧小孩；D是說小孩什么時候能徹底康復。這些都與原文不符，因此B是正確答案。
　　30．D
　　細節題。本題詢問Myer醫生怎么樣確定病人完全明白了自己的建議。文章中提到She asks them to tell her what they think they are supposed to do．(她要求病人告訴她他們該怎么做。)tell her對應D選項中的repeat，即再講一遍。A是說鼓勵他們提出疑問；B是說讓他們把醫囑寫下來；C是說要他們演示一下要在家做什么，這些都與原文不符。因此D為正確答案。
　　31．A
　　推理判斷題。本題詢問作者對于口語交流(human speech)的看法。答案出現在結尾處，原文human speech lacks the stability and permanence of the printed word(講話缺少書面文字的穩定性和持久性)。 A選項幾乎與原文一致。B是說它有很多語法上的錯誤；C是說它過于依賴于上下文聯系；D是說它有助于人際交往，這些都與原文不符。因此A為正確答案。

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