26. 根據短文，科學家曾相信什么?采集者退散
　　27. 科學家們發現關于木衛二的什么信息?
　　28. 近，科學家就生命的形成了解到什么?
　　Passage Two
　　篇章結構
　　本篇講述醫生發現用紙記錄下的東西比口語交流的信息更加準確和穩定。問題源自一位醫生在對一個孩子的家庭口述交待了出院后的注意事項之后，發現這些親屬們竟然記不清到底醫生講了些什么，于是醫生決定在以后交待注意事項的時候要把這些內容全印成紙質的東西，因為紙質的東西比口語更可靠。
　　詞匯點撥
　　suffer v. 遭受;confusing a. 令人迷惑的;episode n. 插曲;version n. 版本;challenge v. 挑戰
　　話題詞匯
　　context n. 上下文
　　physician n. 內科醫生
　　recover v. 恢復
　　stability n. 穩定性
　　act out 表演出來
　　emergency room 急診室
　　oral communication 口頭交際
　　tailored to 定制的
　　難句解析
　　1. Also listening to her were a half a dozen other family members.
　　【解析】此句為倒裝句，強調listening to her，主語為a half a dozen other family members。正常語序為：A half a dozen other family members were also listening to her.
　　2. All of them had heard the simple instructions I have given just a few hours before, but they have three or four different versions.
　　【解析】本句兩分句由連詞but連接，had heard為過去完成時，表示在家人問瑪雅醫生之前就發生了此動作。I have given just a few hours before做定語修飾the simple instructions，省略連接詞that。
　　試題詳解
　　29. A) Whether they should take the child home. A) 他們是否應該將孩子帶回家。
　　B) What Dr. Mayer’s instructions exactly were. B) 瑪雅醫生的醫囑到底是什么。
　　C) Who should take care of the child at home. C) 誰在家照顧孩子。
　　D) When the child would completely recover. D) 什么時候這個孩子能完全恢復。
　　【聽音指導】瀏覽四個選項，應注意到都為wh-開頭的疑問詞，且提到了醫生和孩子，take care of 以及recover，可初步推測此題涉及的場景為醫院，病人為孩子。
　　【正確項分析】問題為孩子的家人因為什么而爭論，原文為the family asked her to settle an argument they’d been having over exactly what advice she had given，意為親屬們就醫生到底講過什么建議爭論不休，問醫生如何解決。選項B中的instructions與原文的advice同義，選項B正確。
　　30. A) She encourages them to ask questions when in doubt. A) 她鼓勵他們拿不準時就提問題。
　　B) She makes them write down all her instructions. B) 她讓他們記下她的醫囑。
　　C) She has them act out what they are to do at home. C) 她讓他們把將在家里做的事情表演出來。
　　D) She asks them to repeat what are supposed to do. D) 她讓他們復述要做的事。
　　【聽音指導】由題的選項可很有把握地推測she指代的是Doctor Myer，而與醫生相對的多半為病人。注意關鍵詞ask question，write down，act out和repeat。
　　【正確項分析】瑪雅醫生如何確定病人完全明白了自己的建議呢?原文為She asks them to tell her what they think they are supposed to do，原文的 tell her與選項D中的關鍵詞repeat一致，選項D為正確答案，
　　31. A) It lacks the stability of the printed word. A) 它缺乏印刷體的穩定性。
　　B) It contains many grammatical errors. B) 它包含許多語法錯誤。
　　C) It is heavily dependent on the context. C) 它十分依賴上下文語境。
　　D) It facilitates interpersonal communication. D) 它有助于人際交往。
　　【聽音指導】本題為短文后一題，應在文章后出現。需要注意關鍵字stability，errors，context和communication。
　　【正確項分析】此題是典型的篇章問題考法。答案出現在結尾處，問題是作者對于人類口語交流 (human speech) 總結了什么。原文為human speech lacks the stability and permanence of the printed word，與選項A一致。
　　原文及譯文
　　In her early days as an emergency room physician, Doctor Joanna Mayer treated a child who had suffered a second degree burn. After the child had been treated and was being prepared for discharge, Doctor Mayer talked to the parents about how they should care for the child at home. Also listening to her were a half a dozen other family members. A few hours later, when she came to say goodbye, the family asked her to settle an argument they’d been having over exactly what advice she had given. “As I talked to them, I was amazed.” she said, “All of them had heard the simple instructions I have given just a few hours before, but they have three or four different versions. The most basic details were unclear and confusing. I was surprised, because these were intelligent people.” This episode gave Doctor Mayer her first clue to something every doctor learns sooner or later---- most people just don’t listen very well.
　　Nowadays, she says she repeats her instructions, and even conducts a reality check with some patients. She asks them to tell her what they think they are supposed to do. She also provides take-home sheets which are computer printouts tailored to the patients’ situation. Doc. Mayer’s listeners are not unusual. When new or difficult material is presented, almost all listeners are faced with a challenge because human speech lacks the stability and permanence of the printed word. Oral communication is fast-moving and impermanent.
　　29. What did the child’s family members argue about in the hospital?來源：考試大
　　30. What does Doc. Mayer do to insure her patients understand her instructions?
　　31. What does the speaker say about human speech?
　　喬安娜•瑪雅是一名急診室醫生。早年，她曾醫治了一名二度燒傷的孩子。這個孩子接受完治療準備出院時，瑪雅醫生告訴孩子父母在家如何照顧孩子，在場的還有六位家庭其他成員。幾小時后，當她來與孩子再見的時候，孩子一家請她解決爭論，他們一直爭論她的醫囑到底是什么。“因為我已經告訴過他們，所以我很驚訝。”她說，“他們所有的人都在短短幾小時前聽到了我給出的簡單的醫囑，但是他們有三、四個不同的版本。基本的細節都不清楚且很困惑。我很吃驚，因為這些是聰明人。”這一段插曲給了瑪雅醫生個線索，而這遲早每個醫生都會懂得，即大多數人聽的不準確。
　　如今，瑪雅說她反復重復醫囑，甚至對一些病人進行現場核查。她要他們告訴她他們應該做的事。她還根據病人的情況提供可帶回家的打印文本。瑪雅醫生的聽眾都是正常人。當面對新資料或難度較大的資料時，幾乎所有的聽眾都會面臨挑戰，因為人類口語缺乏書面文字的穩定性和性。口頭交流速度快但持續時間短。
　　29. 孩子的家庭成員在醫院里爭論的是什么?
　　30. 為確保病人明白她的醫囑，瑪雅醫生做了什么?
　　31. 說話者如何評述人類口語?
　　Passage Three
　　篇章結構
　　此篇講的是商務工作中對員工的激勵機制。主要內容為公司對員工的激勵機制并非是人們通常以為的工資或者工作環境，而是工作中的挑戰。
　　詞匯點撥
　　challenging a. 挑戰性的;logical a. 合理的;manually ad. 手動地;identify v. 認同;tedious a. 單調的，沉悶的
　　話題詞匯
　　arbitrarily ad. 專橫地
　　mechanical a. 機械的
　　robotics n. 機器人學
　　by definition 當然
　　job security 職業安全感
　　labor relations 勞資關系
　　難句解析
　　1. It’s logical to suppose that things like good labor relations, good working conditions, good wages and benefits and job security motivate workers, but one expert, Frederick Herzberg argued that such conditions do not motivate workers.
　　【解析】此句結構是由轉折連詞but引導的兩個分句。前面一個分句中，it做形式主語，后面的不定式to suppose是真正主語。That引導賓語從句，介詞like以及其引導內容做things的后置定語。后面一個分句中，one expert 與Frederick Herzberg為同位語，that后引導賓語從句。
　　2. However, even with the development of computers and robotics, there’re always plenty of boring, repetitive and mechanical jobs and lots of unskilled people who have to do them.
　　【解析】本句主句為there be 句型，常見的短語with the development of作時間狀語，意為“隨著……的發展”。jobs和people為表語，三個并列形容詞boring， repetitive 和 mechanical一起修飾jobs，who引導的定語從句修飾先行詞unskilled people
　　試題詳解
　　32. A) Job security. A) 職業安全感。
　　B) Good labor relations. B) 愉快的勞資關系。
　　C) Challenging work. C) 挑戰性的工作。
　　D) Attractive wages and benefits. D) 有吸引力的工資和利益。
　　【聽音指導】預覽選項中的關鍵詞job security，labor relation，work，和wages and benefits可知，此篇短文主旨與工作有關，可初步推測與人們對工作的滿足感有關。
　　【正確項分析】此題問的是主題，到底什么可以真正激勵員工好好工作呢。原文Motivators, in contrast, include things such as having a challenging and interesting job, recognition and responsibility，連接詞in contrast附近出現了答案，意為起到激勵作用的東西包括工作的挑戰性和趣味性，以及工作中需承擔的責任即終獲得的認可。所以選選項C，即挑戰性的工作。
　　【干擾項分析】原文首句雖談及選項A、B、D各項內容，但是but轉折后全盤否定but one expert, Frederick Herzberg argued that such conditions do not motivate workers。故可全部排除。
　　33. A) Many tedious jobs continue to be done manually. A) 許多單調工作繼續由手工做。
　　B) More and more unskilled workers will lose jobs. B) 越來越多的非技術工人將失業。
　　C) Computers will change the nature of many jobs. C) 電腦將改變很多工作性質。
　　D) Boring jobs will gradually be made enjoyable. D) 無聊的工作將變得快樂。
　　【聽音指導】從選項內容可知，本題考查的是工作的性質，應注意關鍵提示詞—tedious，unskilled and lose job，computer和boring and enjoyable。
　　【正確項分析】此題問到作者對電腦信息時代總結了什么。從原文中However, even with the development of computers and robotics, there’re always plenty of boring, repetitive and mechanical jobs and lots of unskilled people who have to do them.，連接詞however后出現了答案。意為，盡管電腦和機器人技術不斷發展，還是存在無聊的、重復的、機械性的工作，需要人力完成，對應到正確答案A選項中的tedious以及manually。
　　34. A) Offer them chances of promotion. A) 提供給他們晉升機會。
　　B) Improve their working conditions. B) 改善他們的工作條件。
　　C) Encourage them to compete with each other. C) 鼓勵他們相互競爭。
　　D) Give them responsibilities as part of a team. D) 給他們責任，讓他們成為團隊一部分。
　　【聽音指導】此題為一細節題。選項B與其他三項明顯不同，可初步排除。聽音時，注意選項中的promotion，compete和team。
　　【正確項分析】原文中激勵超市員工工作是個案，但是問題本身針對的是總結性的答案。即出現在for example前的總結句：Give them some responsibilities, not as individuals, but as a part of a team。but后強調的是team，正確答案為選項D。
　　35. A) They will not bring real benefits to the staff. A) 他們將不能給員工帶來真正利益。
　　B) They concern a small number of people only. B) 他們與少數人相關。
　　C) They are arbitrarily set by the administrators. C) 是管理人員隨意制定的。本文來源:考試大網
　　D) They are beyond the control of ordinary workers. D) 他們超出了普通工人的控制。
　　【聽音指導】首先意識到后一題的答案應在文章結束前幾句找，由各選項可知，所描述的對象并不是積極的，而是有負面影響的。
　　【正確項分析】為什么金錢誘惑刺激不了工作熱情，答案出現在結尾前30秒處，即Such values are more likely to motivate workers than financial targets which automatically only concern a few people，意為團隊精神更能激起工作熱情，因為金錢利益終只會與團隊中的個別人相關。答案為選項B。
　　原文及譯文
　　It’s logical to suppose that things like good labor relations, good working conditions, good wages and benefits and job security motivate workers, but one expert, Frederick Herzberg argued that such conditions do not motivate workers. They are merely satisfiers. Motivators, in contrast, include things such as having a challenging and interesting job, recognition and responsibility. However, even with the development of computers and robotics, there’re always plenty of boring, repetitive and mechanical jobs and lots of unskilled people who have to do them. So how do managers motivate people in such jobs? One solution is to give them some responsibilities, not as individuals, but as a team. For example, some supermarkets combine office staff, the people who fill the shelves, and the people who work at the checkout into a team, and let them decide what product lines to stock, how to display them and so on. Many people now talk about the importance of a company’s shared values or culture with which all the staff can identify, for example, being the best hotel chain, or making the best, the most user-friendly or the most reliable products in a particular field. Such values are more likely to motivate workers than financial targets which ultimately only concern a few people. Unfortunately, there’s only a limited number of such goals to go around and by definition, not all the competing companies in an industry can seriously play in to be the best.
　　32: What can actually motivate workers according to Frederick Herzberg?
　　33: What does the speaker say about jobs in the computer era?
　　34: What do some supermarkets do to motivate employees?
　　35: Why does the speaker say financial targets are less likely to motivate workers?
　　認為良好的勞資關系、愉悅的工作環境、較高的工資和福利待遇、工作安全性好能夠激勵員工，這是完全符合邏輯的。然而，專家弗洛迪克•赫茲伯格認為這些條件并不能激勵員工，只是讓員工得到滿足的物質條件而已。相反，激勵因素包括挑戰性和趣味性的工作、認可和責任等。然而，即使隨著計算機技術和機器人技術的發展，仍有大量無聊的、重復的和機械的工作，并且還必須有大量做這些工作的非技術人員。所以管理人員如何激勵從事這種工作的人呢? 一種解決辦法就是讓他們承擔責任，不是作為個人，而是作為團隊。例如，有些超市把辦公室人員、填貨人和收銀員編成一組，讓他們決定進什么貨、產品如何陳列等。現在很多人在談論員工認同的公司的價值觀和公司文化的重要性，如怎樣成為的旅館連鎖，或在某一特定領域做的，用戶親善的或者可靠的產品。這樣的價值觀比那些只與少數人有關的財務目標更有可能激勵員工。不幸的是，只有個別公司才會有這樣的目標，當然，并不是所有的競爭公司在業界都能做成的。

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